Bell & Bridge
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Privacy Policy

Effective date: October 25, 2026.

This Privacy Policy explains how CÉCA Studio LLC, doing business as Bell & Bridge ("Bell & Bridge", "we", "us", or "our"), collects, uses, shares, and protects information when you visit https://bellandbridge.com, fill out a form, call us, text us, email us, or book a call with us.

If you have questions, contact us at hello@bellandbridge.com or (215) 608-5864.

1. Who we are

Bell & Bridge is a brand of CÉCA Studio LLC. We are based in Philadelphia and help small businesses set up text receptionists that reply to missed calls and texts.

2. Information we collect

Information you give us

  • Your name, mobile phone number, and email address
  • Your business name and business type
  • Messages you send us by text, email, or through our website form
  • Details you share about your business, like how your phones and scheduling work
  • Information you give when you book a call, like the date and time you choose

Text messaging information

  • Your mobile number
  • Whether you agreed to receive text messages from us, and when and how you agreed (for example, by agreeing in the chat widget on our website or by texting us first)
  • Your opt-out requests (for example, replying STOP)
  • The content and delivery status of texts between you and us

Call information

  • Your phone number, the date and time of the call, and call length
  • Voicemails or call recordings, only if a recording is enabled and you are told about it where the law requires

Information collected automatically on our website

  • Basic device and browser information, IP address, pages you visit, and how you got to our site
  • Cookies and similar tools used to run the site and the chat on our website. Our website is hosted by Hostinger, and the chat is provided by HighLevel (LeadConnector). We do not use Google Analytics or advertising pixels on our site.

3. How we use information

We use information to:

  • Reply to your questions by text, phone, or email
  • Book, confirm, and remind you about intro calls and appointments
  • Follow up on your inquiry
  • Send an occasional request for a review after a call
  • Set up and support services for businesses that work with us
  • Keep records of consent and opt-outs
  • Run, secure, and improve our website and services
  • Meet legal requirements and protect our rights

We do not sell your personal information.

4. Text messaging (SMS)

If you agree to receive texts from Bell & Bridge, we use your mobile number to send the kinds of messages described in our Texting Terms at /texting-terms. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

Mobile numbers and SMS opt-in data and consent are never shared with or sold to third parties or affiliates for marketing or promotional purposes.

All of the sharing described in Section 5 excludes text messaging originator opt-in data and consent. This information will not be shared with any third parties, except the service providers that deliver our messages on our behalf (listed below), and only so they can deliver those messages.

5. How we share information

We share information only as described here:

Service providers that help us run our business and deliver messages. These companies process information on our behalf and are not allowed to use it for their own marketing:

  • HighLevel (including LeadConnector): our customer management, scheduling, website chat, and messaging platform
  • Hostinger: hosts our website
  • Twilio: delivers text messages and phone calls (through LeadConnector's phone service)
  • Mailgun: delivers email sent from our platform
  • Google Workspace: hosts our business email inbox and related business tools

Legal reasons. We may share information if the law requires it, or to protect the rights, safety, or property of you, us, or others.

Business changes. If our business is sold or merged, information may transfer as part of that deal, under the same protections described here.

With your permission. We may share information when you ask us to.

6. Information we handle for client businesses

When we set up a text receptionist for a client business, the texts and contact details of that business's customers are handled on behalf of that business. In those cases, the client business decides how its customers' information is used, and its own privacy policy applies. We use that information only to provide our services to the client business, and we never sell it or use it for our own marketing.

7. How long we keep information

We keep information only as long as we need it for the purposes in this policy, or as long as the law requires.

  • Inquiry and contact details: up to 24 months after our last contact with you
  • Text consent and opt-out records: kept as long as needed to honor your choices and show we followed texting rules
  • Chat conversations: kept with your contact details for the same period

When we no longer need information, we delete it or make it anonymous.

8. How we protect information

We use reasonable safeguards to protect information, such as access controls, password protection, and trusted service providers. Only people who need information to do their work can access it. No method of storage or sending over the internet is completely secure, so we can't guarantee absolute security.

9. Your choices and rights

  • Stop texts: Reply STOP to any text from us. You'll get one message confirming you've opted out.
  • Get help: Reply HELP, or email hello@bellandbridge.com.
  • Stop emails: Use the unsubscribe link in any marketing email, or email us.
  • Access, correct, or delete: You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email hello@bellandbridge.com. We may need to confirm your identity first.
  • Cookies: You can block or delete cookies in your browser settings. Some parts of the site may not work without them.

Depending on where you live, you may have more rights under your state's laws. We will honor requests as the law requires. We will not treat you differently for using your privacy rights.

10. Children

Our website and services are for businesses and adults. We do not knowingly collect information from children under 13. If you think a child has given us information, contact us and we will delete it.

11. Links to other sites

Our site may link to other websites, like booking or review pages. We are not responsible for how those sites handle information. Please read their privacy policies.

12. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the effective date at the top.

13. Contact us

CÉCA Studio LLC, doing business as Bell & Bridge
Philadelphia
Email: hello@bellandbridge.com
Phone: (215) 608-5864
Website: https://bellandbridge.com

Bell & Bridge

A local AI digital agency for small businesses.

Philadelphia, PA
Email: hello@bellandbridge.com
Call or text: (215) 608-5864

Service area: Philadelphia plus Delaware, Montgomery and Bucks counties.

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© 2026 CÉCA Studio LLC. Bell & Bridge is a brand of CÉCA Studio LLC.